1. Who we are
IrelandIPTV (“we”, “us”) operates the website https://irelandiptv.net and the IPTV subscription service offered through it. We are committed to protecting your personal data and respecting your privacy.
2. Information we collect
We collect only the data we need to deliver the service:
- Contact details: name, email address, WhatsApp or Telegram handle.
- Order details: plan purchased, payment reference, billing country.
- Service data: account username and IP address used for authentication, device type for support.
- Communications: messages you send to our support team.
- Cookies & analytics: basic, anonymised usage data to improve the site.
3. How we use your data
- To create and deliver your subscription.
- To provide customer support and respond to your messages.
- To process payments and prevent fraud.
- To improve and secure the service.
- To send service-related notifications (we do not send marketing emails without consent).
4. Legal basis (GDPR)
We process your data on the basis of contract performance (delivering the service you bought), legitimate interest (running and securing our business), and your consent (where applicable, for example for marketing).
5. Sharing your data
We never sell your data. We only share it with:
- Payment processors used to take your payment.
- Hosting and infrastructure providers running our servers.
- Authorities, if legally required to do so.
6. Data retention
We keep your data only as long as we need to. Active subscription data is kept for the duration of your subscription plus 12 months for support and accounting purposes. Older data is deleted or anonymised.
7. Your rights
Under GDPR / UK GDPR you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data (right to be forgotten).
- Restrict or object to certain processing.
- Request a copy of your data in a portable format.
- Withdraw consent at any time.
To exercise these rights, email us at support@irelandiptv.net. We respond within 30 days.
8. Cookies
We use a small number of essential and analytics cookies. You can disable cookies in your browser settings, although some parts of the site may not function correctly without them.
9. Security
We take reasonable technical and organisational measures to protect your data, including encrypted connections (TLS), restricted access to systems, and regular security reviews. No method of transmission over the internet is 100% secure, but we do our best to safeguard your information.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision.
11. Contact
Questions or requests can be sent to support@irelandiptv.net.