Last Updated: February 4, 2026
1. Introduction
IPTV Ireland ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or subscribe to our services
- Place an order or make a purchase
- Contact us via email, WhatsApp, or our contact form
- Subscribe to our newsletter or marketing communications
- Participate in surveys, promotions, or contests
This information may include:
- Name and contact information (email address, phone number, WhatsApp number)
- Billing and payment information
- Device information (MAC address, device key for IPTV activation)
- Account credentials and preferences
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers and characteristics
- Cookies and similar tracking technologies
2.3 Usage Data
We may collect information about how you access and use our IPTV service, including:
- Streaming activity and preferences
- Content viewed and watch history
- Service performance and technical data
- Error logs and diagnostic information
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.1 Service Provision
- To provide, maintain, and improve our IPTV services
- To process your orders and manage your subscription
- To activate and configure your IPTV devices
- To deliver content and streaming services
- To authenticate your access to our services
3.2 Communication
- To respond to your inquiries, requests, and support needs
- To send you service-related notifications and updates
- To provide customer support via email, WhatsApp, or other channels
- To send marketing communications (with your consent)
- To notify you about changes to our services or policies
3.3 Business Operations
- To analyze usage patterns and improve our services
- To detect, prevent, and address technical issues or fraud
- To comply with legal obligations and enforce our terms
- To protect our rights, property, and safety
- To conduct research and analytics
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, including:
- Payment processors and financial institutions
- Email service providers and communication platforms
- Hosting providers and cloud services
- Analytics and marketing service providers
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders, subpoenas, or legal processes
- Government requests or regulatory requirements
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Employee training on data protection
- Secure payment processing
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Improve website functionality and performance
- Analyze user behavior and trends
- Provide personalized content and advertisements
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
7.1 Access and Correction
You have the right to access and update your personal information. You can do this by:
- Logging into your account (if applicable)
- Contacting us directly via email or WhatsApp
- Requesting a copy of your personal data
7.2 Data Deletion
You may request the deletion of your personal information, subject to legal and contractual obligations. We will honor such requests unless we are required to retain the information for legal or business purposes.
7.3 Marketing Communications
You can opt-out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly
- Updating your communication preferences
7.4 Data Portability
You may request a copy of your personal data in a structured, machine-readable format.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill our contractual obligations
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records for legitimate purposes
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy, regardless of where it is processed.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated Privacy Policy on our website
- Updating the "Last Updated" date at the top of this page
- Sending you an email notification (for significant changes)
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry as soon as possible and within a reasonable timeframe.
14. Consent
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.