You can customise your IPTV channel list around the languages, countries and programmes your household actually watches. That makes the menu easier to navigate when you sit down for the evening, especially if different people use the same television. Ireland IPTV offers a customisable channel list, including an English-only selection or the countries you prefer. This guide explains how to decide what belongs in your list, send a useful request by email and organise favourites within your player where that option is available.
Build a channel list around your household
Start with viewing habits rather than a long wish list. Think about what people have watched recently and what they usually struggle to find. Someone who follows news from another country has a different need from someone who mainly wants English-language entertainment.
Write down three things before requesting a change:
- The languages you want to watch.
- The countries you want included.
- Anything you definitely want kept when the list is simplified.
Keep language and country preferences separate. English-language channels can come from different countries, and a country group may include programmes in different languages. Explaining both helps support understand the result you want.
If several people share the television, ask each person for their essentials first. Removing an unfamiliar group might tidy your menu while making someone else's favourite viewing harder to reach.
Choose between English only and selected countries
An English-only list can suit viewers who want a familiar language throughout their browsing. A list based on selected countries can suit a household with family ties abroad or an interest in programmes from particular places. Neither approach needs to be complicated.
An English-only preference
Tell support that your priority is English-language channels. Mention whether you also want to retain particular country groups. For example, you might prefer English-language viewing from Ireland and the UK without browsing other country sections.
Explain which matters most to you: the language spoken, the country a channel comes from, or a combination of both. Support can use that information when preparing your list. If you are unsure how to describe your preference, an example of the viewing you enjoy is a useful starting point.
A selected-country preference
Name the countries clearly and say whether your list should contain only those countries. A request such as “Please keep Ireland, the UK and the other countries listed below” is easier to interpret than “Please remove the channels I do not need”.
Our service covers customers in Ireland and the UK, with UK, Irish and worldwide channels plus films and series on demand. Customisation helps you focus on your interests and spend less time browsing groups you rarely open.
Email support a clear request
Send your preferences to our email support contact using the details supplied with your order. Support is available by email 24/7. Include enough context to identify your request, along with a simple description of how you would like the list to look.
A useful message includes:
- Your order reference, if you have it available.
- The device and player you use.
- The languages and countries you want retained.
- Any country groups you want excluded.
- Any essential viewing you want considered before the list changes.
You could write: “I use IB Player Pro on my television. Please customise my channel list for English-language viewing, keeping Ireland and the UK. Please let me know if you need more information to identify my order.”
Adapt that example to your own preferences. If you want several countries, write each one clearly on a separate line. Keeping everything in one message makes it easier to understand the request, and you can refer back to it when checking the updated list. Follow any confirmation or refresh instructions support sends you.
Use favourites for everyday shortcuts
A tailored playlist and player favourites serve different purposes. The supplied list determines what you browse, while favourites can provide shortcuts to the items you open most often. Available controls depend on the player and device, so use the labels shown on your screen.
Where your player supports favourites:
- Open a channel you regularly watch or highlight it in the list.
- Look for a favourites option in the channel controls or menu.
- Add the channel, then check that it appears in the favourites view.
- Repeat for a small selection of everyday choices.
- Remove shortcuts you no longer use as your habits change.
Keep this selection manageable. If almost everything becomes a favourite, the shortcut list becomes another long menu. There is no need to decide perfectly on the first evening; start with your usual viewing and adjust gradually.
For a fuller explanation of programme listings, read our guide to EPG and catch-up.
Check the result on your viewing device
After support confirms a change, follow any refresh instructions they provide. Reopen the player if needed and check a few familiar channels. If the old list still appears, describe what you see in a reply to support so they can guide your next step.
Check whether the expected country groups are present, whether unwanted groups remain and whether your favourites still point to the channels you intended. A list update may affect how your particular player displays saved shortcuts, so inspect those separately.
If the result differs from your request, describe the mismatch precisely. “The country group I asked to keep is missing” gives support a clearer starting point than “My list is wrong”. Include a screen description or the exact menu label where useful.
Make customisation part of your buying checklist
Before you buy IPTV, note which language and country preferences matter to you. When comparing UK IPTV services, ease of navigation deserves attention alongside picture quality and device compatibility. Think about who will use the remote, which groups they will open and how quickly they can reach their usual viewing.
Once your IPTV subscription is set up, keep your original preference email so you can explain future changes easily. Review the list when your household's needs change, such as when someone wants to follow programmes from another country or return to a language they speak at home.
Our guide to choosing an IPTV subscription covers other practical questions to consider before ordering.
Frequently asked questions
Can I request an English-only channel list?
Yes. You can request an English-only selection. Email support with your language preference and mention any countries you would particularly like included, so the request reflects how you want to watch.
Can I choose only the countries I watch?
Yes. Tell support which countries you want included and whether other country groups should be excluded. Mention essential viewing before asking for a broad reduction.
Do I need favourites if my list is customised?
Favourites are optional. Where your player supports them, they can provide convenient shortcuts within your tailored list. The available controls vary by player and device.
Will changing favourites update my supplied channel list?
Favourites organise shortcuts within your player. To change the countries or language selection in your supplied list, email support with your preferences. After a list update, check that your saved shortcuts still open the channels you want.
Make your channel list feel like home
A list built around your household makes everyday browsing more comfortable. When you are ready, see our plans and use the installation guide to prepare your device. Email support with your preferred languages and countries, and we can help you shape your viewing menu.
